Carol of Morton Kyle, sales consultant and trainer extraordinaire, shares some brilliant tips for those of us who are on the front line of business development ;)

Her first rule of cold calling? "Don't be a cold caller!"

The other nine include tips on researching, the call/email conundrum, adding value, not stalking, qualifying fast, fixing a process, and more.

Well worth a read!

Having received training on all these points over the past few months, I can testify that focusing on these areas has improved my game (and results!) considerably. :)